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Managed IT Services

Improve Focus on Your Core Business

Supporting and maintaining enterprise technology for administrative systems is a major investment for organizations of all sizes today, consuming resources that could be allocated to the core business initiatives that enable fulfillment of their missions and strategies. Hence, few organizations, public or private, can afford to pass up an opportunity to reduce IT maintenance and support investments, if there is a smarter way. And Synch-Solutions offers a smarter way.

Synch-SMARTS, Synch-Solutions' managed IT services, can produce great savings for your organization while freeing your staff from the day-to-day IT tasks and challenges that divert their attention from the organization's core mission. We proactively manage technology infrastructure and administrative systems, the commodity technologies of your business, so that you can concentrate on implementing and deploying technologies that differentiate your organization in the marketplace, serving the needs of customers, developing products and services, or whatever drives your organization-specific strategy.

Leveraging Information Technology Infrastructure Library (ITIL) best practices, we can tailor a solution to meet your organization's specific needs, managing the entire technology stack or specific components. Synch-SMARTS managed IT services provide an integrated, secure, reliable and scalable solution for the following components and functions:

Enterprise Applications Management Services

  • Application Administration Services
  • Database Administration Services
  • Systems Administration Services
  • Security Administration Services

Infrastructure Management Services

  • Service Desk/Help Desk
  • Service Support
  • Service Delivery
  • Back-Up & Recovery Services
  • Data Replication Services
  • Network Services
    • Administration
    • Planning
    • Design
    • Implementation
    • Security

Proactive Performance Monitoring Services

  • Applications Monitoring
  • Database Monitoring
  • Servers Monitoring
  • Storage Monitoring
  • Routers Monitoring
  • Availability Monitoring
  • SLA Compliance Monitoring

The Business Value

  • Increase operational efficiency
  • Provide performance visibility
  • Assure efficient utilization of IT resources
  • Enable forecasting and predictive analysis
  • Reduce and control operating costs
  • Provide cost-effective access to enterprise-level support
  • Enable automatic restart of critical services
  • Minimize downtime
  • Create capacity to focus on running your business instead of managing your technology infrastructure and vendors,/li>
  • Give you peace of mind that your environment is being monitored 24/7

For more information about our Managed IT Services solutions and experience, please download our service offering sheets Synch-SMARTS: IT Infrastructure and Synch-SMARTS: Software Applications and Databases, or contact us.