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Message from the CEO

As I look at the growth over the years since our inception in 1998, I am extremely proud of what we have achieved, and even more excited about our outlook for an equally promising future. We have successfully transitioned from a local Chicago start-up to become a respected firm, garnering business from across the nation, while earning our clients' trust along the way.

It is satisfying to know that we are able to help our clients build the strategic blueprints that enable them to connect and operate pivotal aspects of their business more efficiently and economically. Customer satisfaction is the hallmark by which we measure our performance, and we hold ourselves, as do our clients, to the highest standards of quality.

In this continually evolving marketplace, our clients are more informed than ever about their solutions provider options. Even so, they continue to select Synch-Solutions as their partner of choice because of our experience, commitment to quality and community, and integrity.

When conveying Synch-Solutions successes, I always return back to three guiding principles-each of which has helped define who we are today:

Talented People. Among our most important assets is the extensive knowledge base, deep-rooted professionalism and unwavering commitment of our highly-qualified, diverse staff. The Synch-Solutions staff is at the core of who we are and what we do. From our Engagement Executives to our Subject Matter Experts, and Delivery/Quality Assurance Teams to our Senior Management, the Synch-Solutions Team is committed to delivering the highest quality product and providing unparalleled service to our customers.

Community Focus. Simply put, Synch-Solutions is committed to the communities in which we conduct business. We created the Urban Model Initiative (UMI)-a solid strategic blueprint for cities that serves as a guide for the use and deployment of technology-to fortify our vision of a connected and efficient urban community. Through our work with state, county and municipal governments; educational institutions; energy utility companies; and healthcare organizations, we are vested both professionally and philanthropically as we continue to assess their needs and work hard to identify best practice solutions.

Honest Perspective. As we continue to grow, each new day offers a chance for us to work together, pursue new opportunities and improve upon the past. We establish in-depth relationships with our clients by learning their environments, challenges and goals firsthand, so that we can offer tangible solutions with a candid perspective. We continue to manage our business around the evolving needs of our clients, so that we can be at the forefront of change and deliver value-because value is what their shareholders and constituents demand.

Sincerely,

John Sterling, CEO

Read an interview with John Sterling featured in Smart Business Chicago.